Meine AOK

Manage your health insurance account anytime, anywhere with Meine AOK — the secure digital hub that puts your AOK services in your pocket. Stay connected to your insurance provider 24/7 without the need for office visits, paperwork, or phone calls. This app transforms how you interact with your health insurance, saving you time, travel, and unnecessary hassle.

Stay in complete control of your health insurance journey with a personal digital mailbox. Send and receive encrypted messages securely at any time, eliminating paper-based communication entirely. Submit documents like invoices or reimbursement requests directly through the app for you and your family members — no scanning, printing, or trips to the post office needed.

Track every step of your insurance matters effortlessly. Monitor the status of your applications in real time and receive instant updates on their progress. View your electronic patient receipt to see exactly which services you've used, what costs are covered, and your co-payment obligations. Access an overview of your sick notes and child sickness benefit days going back four years — all organized and searchable in one place.

Manage your personal information with just a few taps. Whether you're moving to a new address, changing your phone number, or updating contact details, make changes directly in the app without waiting for office hours. Request certificates quickly and easily whenever you need them — whether for work, travel, or medical purposes.

Take an active role in your health and get rewarded for it through our bonus program. Earn bonus points by logging vaccinations, documenting exercise, or verifying your gym membership through a connected fitness tracker or photo upload. Depending on your AOK branch, accumulate rewards as bonuses, subsidies, or cash that you can withdraw directly within the app. This incentive-based approach encourages a healthier lifestyle while offering tangible benefits.

Your data security is paramount. Meine AOK employs two-factor login authentication and complies with all legal data protection regulations to keep your sensitive health information secure and encrypted. The app is designed with accessibility in mind, continuously improved to serve all users effectively.

Getting started is simple: download the app, register or log in with your existing credentials, verify your identity with the activation code sent to you, and instantly access all features. Meine AOK is available to AOK members aged 15 and older on Android 10 and above.